E-mail address: evaldocosta@evaldocosta.comWork Phone: (55+21) 2252.3900 Ext: 27
Privet Phone: (55+21) 9973.1011
SUMMARY:
EVALDO COSTA is president, since September 1, 1995, of Brazilian Dealers Institute – ICBR, a Privet Company specialized in automotive sector. He is responsible for the accomplishmet(abroad and especially in the United States and Europe Countries) of benchmarking technical missions in companies that have international acceptance and events such as the Convention & Exhibition of the retail business in the National Dealers Association – NADA in the United States, Russian Dealers Congress, European Automobile Retail Business Congress and many others. He has already accomplished technical missions in more than 40 countries.
About 35 years of experience in the retail business. In early 1990, he was director of the National Federation of Automobile Dealers - FENABRAVE and the Union of Vehicle Dealers - SINCODIV both the regional of Minas Gerais.
Graduated as Bachelor in Law and Accounting and Master in Company Administration (MBA) at Fundação Getulio Vargas – FGV and accredited Coach by ICI - Integrated Coaching Institute – California in 2006.
As an automotive retail consultant, he is specialized in training to sales, relationship (CRM) and customer prospecting. Lecturer with extensive experience on sales and motivation.
PUBLICATIONS:
Book: “Como Garantir Três Vendas Extras Por Dia” – Campus/Elsevier.
Book: “Alavancando Resultados Através Da Gestão Da Qualidade”.
Book: “Gigantes Das Vendas: Quantum
About 1.000 published article in Brazil and abroad (magazines, newspaper, websites etc);
Columnist six vehicle of communication. See more www.evaldocosta.com
ACADEMIC WORK:
Master Degree thesis - FGV-RJ – ´The Impact of the Internet on the National Automobile Retail Business´, 2001.
OTHER ACTIVITIES:
Worked for three years as a consultant for the expansion franchise computer.
Director-shareholder, from 1993 to 2004, of four perfume/cosmetics shops in the main shopping malls in Rio de Janeiro.
Evaldo Costa associated with the Rotary Club of Rio De Janeiro (8290), District 4570.
COURSES ABROAD:
The Automotive Dealership Quest For Excellent Customer Service - Disney Style - Gard Sutton & Associates, Inc - Newport Beach - Florida - USA (Cadre)
EVALDO COSTA – Bachelor in Law, Bachelor in Accounting, Master in Company Administration (FGV), married, two children, Director of Brazilian Dealership Institute, University Professor. I am fond of sports, traveling and reading. More information could be see www.evaldocosta.com
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